Terms And Conditions

Last Updated: July 2026

Welcome to Kandy. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our website.


1. Acceptance of Terms

By using this website, placing an order, or accessing any services provided by Kandy, you agree to comply with these Terms & Conditions.


2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website.


3. Products

We strive to display product colors, sizes, and descriptions as accurately as possible. However, slight variations may occur due to photography, lighting, or screen settings.


4. Pricing

  • All prices are displayed in Indian Rupees (INR).
  • Prices include applicable GST unless stated otherwise.
  • We reserve the right to change prices without prior notice.


5. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or payment issues.
  • Contact customers for additional verification if required.

If payment has already been made for a cancelled order, the amount will be refunded to the original payment method.

6. Payments

Payments are securely processed through our authorized payment partners. We do not store your complete card or banking information.

7. Shipping

Shipping timelines, delivery estimates, and related information are available in our separate Shipping Policy.

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy available on our website.

9. Intellectual Property

All content on this website, including logos, graphics, product designs, photographs, text, and branding, is the exclusive property of Kandy and may not be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload harmful software or malicious content.
  • Misrepresent their identity.

11. Limitation of Liability

Kandy shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products, to the maximum extent permitted by applicable law.

12. Privacy

Use of our website is also governed by our Privacy Policy.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

14. Changes to Terms

Kandy reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.

15. Contact

For any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.